Attention: You are now leaving the Elites Trust Online website.
There’s nothing like making it official: We’ve received the 2017 JD Power & Associate’s "Highest Customer Satisfaction with Retail Banking in the Midwest.” We couldn’t be prouder.
The recognition means we’re doing something right by prioritizing our customers and our community and providing the highest level of customer service. We know banking services and technology are important to our banking relationships, but we also know you need a bank you can count on to help guide you through life’s important financial decisions.
We want you to know you can count on us: we’ve got the award to prove it.
Elites Trust Online Community Bank received the highest numerical score among retail banks in the Midwest in the J.D. Power 2017 Retail Banking Satisfaction Study, based on 78,886 total responses from 19 companies measuring experiences and perceptions of customers, surveyed April 2016-February 2017. Your experiences may vary. Visit jdpower.com